2025 year-end supplier communication

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Thank you for being a valued supplier of Exxon Mobil Corporation1.

We routinely conduct a thorough review of our business practices, as well as those of our affiliates. As part of this ongoing process, we believe it is essential to clearly communicate our expectations to the suppliers of goods and services who work with or on behalf of ExxonMobil. 

Guided by our long-standing Ethics Policy and the broader framework of our Standards of Business Conduct, we are committed to operating with the highest levels of integrity. In turn, we expect our suppliers to uphold similar standards. Our standards cover safety, contract awards, personal business behavior, compliance with all applicable laws, adequate internal controls and the proper recording and reporting of all transactions.

ExxonMobil expects both itself and our suppliers will comply with all applicable laws and regulations. Furthermore, all financial settlements, reports and invoicing must accurately reflect the business transactions between us. Specifically, we expect:

  • Compliance with the anti-corruption, antitrust and trade laws of the United States, as well as every country in which operations are conducted.
  • No individual at ExxonMobil is authorized to ask your organization to undertake any action on our behalf that contravenes applicable laws or ExxonMobil policies, including our Anti-Corruption, Antitrust and Trade Laws Policy.
  • No ExxonMobil employee or supplier is authorized to make any improper payment – including facilitating payments – to any employee, official, agent, or instrumentality of any government, commercial entity, or individual in the conduct of ExxonMobil activity or business.

Gifts and entertainment policy

Another key standard is our policy regarding the giving and receiving of gifts and entertainment. Parties conducting business with, or on behalf of, ExxonMobil are expected to exercise sound judgment in every instance. The offering or acceptance of gifts and entertainment must never be intended to secure an improper advantage.

  • Our employees are prohibited from accepting gifts or favors that exceed a nominal value, as well as from receiving extravagant or frequent entertainment from individuals, companies or firms that do business, or seek to do business, with us.
  • Similarly, while we do not anticipate any gifts being offered to third parties, we expect you to exercise equal prudence on the rare occasions when appropriate gifts or entertainment may be provided in the course of conducting business on behalf of ExxonMobil.
  • If you have not already done so, please ensure that adequate safeguards are in place, including policies, procedures and/or controls to guarantee that your commercial interactions and engagements with government officials fully comply with applicable anti-corruption laws and the expectations of ExxonMobil outlined above.

Respecting human rights

ExxonMobil is committed to respecting human rights, and we expect the same commitment from our suppliers. With regards to human rights in the context of operations, business practices, and activity management, suppliers are expected to conduct their business in a manner consistent with the following key international human rights frameworks:

Productive work environment

ExxonMobil is committed to a safe, healthy and productive work environment for our employees, contractor employees and others who access ExxonMobil property, sites and facilities. Our expectation is that you apply continuous efforts to improve safety, security, health and environmental performance and foster appropriate operating practices and training. Suppliers should have and enforce an alcohol and drug program that, at a minimum, meets the requirements set forth in the agreement2. Elements of an acceptable contractor’s program should include, but are not limited to the:

  • Prohibition, while on company premises (including off-duty time) of contractor personnel use, possession, sale, manufacture, distribution, concealment or transport of any prohibited substance, which would include alcohol and potentially impairing medications used without a prescription or in a manner inconsistent with the prescription or directions for usage (e.g., some prescription drugs or over-the-counter medications or herbal medicines).
  • Prohibition of any (1) drug or alcohol-related paraphernalia used or designed for use in testing, packaging, storing, injecting, ingesting, inhaling or otherwise introducing into the human body any prohibited substance, (2) paraphernalia or substance used or designed for use to dilute, substitute or adulterate any alcohol or drug test specimen or to otherwise obstruct the alcohol or drug testing process.
  • Removal of contractor personnel from company activities following non-compliance with any aspect of the contractor program or the requirements set forth in the alcohol and drug exhibit in the agreement.
  • Commitment to comply with all applicable drug and alcohol-related laws and regulations.

With respect to the alcohol and drug test panel – including screening and confirmation cutoff levels – specified in the Alcohol and Drug Exhibit of your agreement with ExxonMobil, the following requirements must be met:

  • For agreements containing the Alcohol and Drug Exhibit requiring that alcohol and drug testing, at a minimum, be compliant with the U.S. DOT panel, you may elect to use 1) a panel that meets the U.S. DOT drug panel, 2) a panel that exceeds the U.S. DOT drug panel or 3) the ExxonMobil drug panel, except to the extent any of these panels is preempted by local law.
  • For agreements containing the Alcohol and Drug Exhibit requiring that alcohol and drug testing, at a minimum, be compliant with the ExxonMobil panel, you may elect to use 1) the ExxonMobil panel or 2) a panel that exceeds the ExxonMobil panel (including screening and confirmation levels), except to the extent either of these panels is preempted by local law.

This information is offered only to clarify the relevant language in your existing agreement(s) and does not create any additional contractual obligation. Capitalized terms should be understood as those terms are defined in the relevant A&D Exhibit.

Providing goods and services

While you may be based outside the United States, it is imperative that, in providing goods and services to ExxonMobil affiliates globally, you refrain from engaging with any entities, organizations, persons or vessels with which a U.S. person is prohibited from conducting business. Likewise, you must not supply ExxonMobil any goods or services that a U.S. person would be restricted from dealing in – for example, goods manufactured or extracted in countries subject to comprehensive U.S. sanctions.

The countries and territories currently under comprehensive U.S. sanctions are Cuba, Iran, North Korea, and the non-government controlled regions of Ukraine. The United States also imposes comprehensive sanctions against persons, entities and vessels on the U.S. Treasury Department Office of Foreign Assets Control’s List of Specially Designated Nationals and Blocked Persons (“SDN”), including any entities or vessels owned directly or indirectly, individually or in the aggregate, 50% or more by one or more SDNs, and it imposes more limited sanctions against Russia and Venezuela. We fully expect you to comply with any applicable sanctions and export controls, including relevant EU, UK or other applicable sanctions and export controls, and in providing goods or services to ExxonMobil affiliates worldwide, we expect that you do not deal with any sanctioned party or provide to ExxonMobil any goods or services with which a U.S. person cannot deal. Should you have any questions about which entities, organizations, persons or vessels are sanctioned, please consult an attorney experienced in such matters.

Data protection

ExxonMobil invests significant resources in safeguarding our data, protecting our computer networks against cyber threats and ensuring that personal information is processed in compliance with applicable data protection laws.

This communication sets out our requirement that you take appropriate steps to protect information (electronic and hardcopy) and information systems under your control against current and evolving cyber risk. You must maintain appropriate data protection and cybersecurity measures consistent with industry best practices and professional standards.

If you become aware of, or reasonably suspect, that information relating to ExxonMobil has been compromised, you must notify us without undue delay. Please contact us if you have any suspicions that an email purportedly from ExxonMobil is actually from our company. You should also regularly train your personnel on cybersecurity, including awareness of cybersecurity attacks that rely on personal inattention, such as “phishing” attacks or other suspicious emails containing attachments or links that could potentially compromise computer systems.

More countries around the world are adopting data protection or data privacy laws, which regulate the collection and processing of information, including personal information. These laws impose requirements on the collection, storage, use, and transfer of this information, including restrictions on cross-border transfers and disclosures to third parties.

ExxonMobil is committed to protecting its information, including the personal information of our employees, contractors, vendors, customers and third parties we engage. Accordingly, it is important that you implement and maintain adequate safeguards, policies, and procedures to secure all ExxonMobil information, including personal information, handled under your agreement with us and to ensure compliance with all applicable data protection or data privacy laws.

Use of artificial intelligence

Suppliers may not use ExxonMobil's business information or personal data for the training, fine-tuning, or development of artificial intelligence systems, unless expressly agreed otherwise in a contract. This restriction applies equally to your own suppliers, subcontractors, and service providers. You are responsible for ensuring that any AI tools or services used in connection with our data are properly governed through vendor management processes, including contractual restrictions, risk assessments, and ongoing monitoring. Under no circumstances should ExxonMobil’s information be exposed to AI systems in a way that could lead to disclosure, misuse, or improper incorporation into AI training datasets.

We also ask you to be alert to the potential for Illegal Information Brokering, where persons approach suppliers offering confidential information that is used to obtain business through corruption of the competitive bidding process. Such practice is illegal, and we ask that you report any such incident.

It is your responsibility to communicate the expectations of the above paragraphs and to impose similar terms and conditions on all subcontractors that work for you on ExxonMobil projects or sites.

Financial data

Finally, we expect that all financial data is complete and accurately recorded, and all invoices to ExxonMobil accurately reflect pricing, payment terms and other provisions as stated in your contract with us. We are committed to ensuring contracts and other awards are made in a fair manner. We encourage you to contact us if you are aware of any practices that fail to meet these standards or if you have any other concerns.

For awareness and understanding of our business standards, we ask that you bring this communication to the attention of those within your organization who have business contact with us or our affiliates.

Should you have any questions or concerns regarding the application of these business standards, please let us know by contacting our Controls Advisor for the applicable region*.

Regional controls advisor directory

Region — Country Controls advisor Email address
USA
Valencia Lee Email Valencia
USA - Unconventional
(incl.Pioneer Natural Resources USA Inc. and Denbury Onshore LLC)
Kenya Reeves Email Kenya
Canada Jimena Turanza Email Jimena
Argentina Jimena Turanza Email Jimena
Argentina - Unconventional Kenya Reeves Email Kenya
Brazil Willy Silva Email Willy
Guyana Preya Rookhum Email Preya
Europe - All Michaela Bannour (Acq.)
Gabriela Mickova (PaySo)
Email Michaela
Email Gabriela
Nigeria Michaela Bannour Email Michaela
Angola Leila M Ribeiro Email Leila
Mozambique Adrian Tolman Email Adrian
Malaysia (Downstream) Setthaphol Kittiyawat Email Setthaphol 
Australia, PNG, Indonesia Worapan Yiampanichpak Email Worapan
India M Parvathy Menon Email MP
AP (China, Singapore, South Korea) Atittaya Limjaruthawon Email Atittaya
Thailand Setthaphol Kittiyawat Email Setthaphol 

*Alternatively, you may call the ExxonMobil corporate “hot line” at either 1.800.963.9966 (inside the United States) or 1.346.335.6100 (call collect outside the United States).

Useful Links:

ExxonMobil Statement on Labor and the Workplace

ExxonMobil Sustainability Report

Footnotes

1 Corporate Separateness Notice: Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity in this communication, the short term “ExxonMobil” is used in this communication to refer to groups of companies or to specific subsidiaries of Exxon Mobil Corporation. For all of these, word selection may have been based on convenience and simplicity, and may not identify reporting relationships, legal entities, or relationships among legal entities. Nothing in this material is intended to override the corporate separateness of local entities. Working relationships discussed in this communication do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

2 For Denbury Onshore, LLC, Pioneer Natural Resources USA, Inc., or Pioneer Water Management LLC vendors, who have not signed the new Master Services Agreement with ExxonMobil Global Services Company, please refer to the drug and alcohol requirements in your existing, applicable agreements.