Directory

Find complete local and global contact information for all ExxonMobil business, media, product and customer service areas.

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Directory

Aviation fuels and lubricants

Get in touch with our customer service teams and technical help desk professionals for help with sales, ordering and technical inquiries.

Contact your nearest office using the details on our website.

Basestocks and Specialties

To contact our Basestocks and Specialities organization:

Europe, Africa, Middle East
Basestocks & Specialties Sales Manager, EAME
ExxonMobil Petroleum & Chemical, BVBA
Hermeslaan 2
Machelen 1831
Belgium, Brussels
Phone: +420 221-45-6130

Asia Pacific
Basestocks & Specialties Sales Manager, Asia Pacific
ExxonMobil Asia Pacific Pte. Ltd.
1 HarbourFront Place
#06-00 HarbourFront Tower One
Singapore 098657
Phone: +65 6885-8005
Facsimile: +65 6885-8949

Americas
Basestocks & Specialties Sales Manager, Americas
ExxonMobil Lubricants & Petroleum Specialties Company
22777 Springwood Village Parkway
Spring, Texas 77389
Phone: +1 800-582-3645
Fax: +1 866-463-5293

Business headquarters

Corporate Headquarters
5959 Las Colinas Boulevard
Irving, Texas 75039-2298
+1 (972) 940-6000

Downstream Operations
22777 Springwoods Village Parkway
Spring, TX 77389-1425

Exploration and Producing Operations
22777 Springwoods Village Parkway
Spring, TX 77389-1425

ExxonMobil Chemical
22777 Springwoods Village Parkway
Spring, TX 77389-1425

Chemicals

Visit the ExxonMobil Chemical website.

Worldwide and the Americas
ExxonMobil Chemical Company
22777 Springwoods Village Parkway
Spring, TX 77389-1425
USA

Europe, Middle East & Africa
ExxonMobil Chemical Europe
Hermeslaan 2
1831 Machelen, Belgium

Asia Pacific
ExxonMobil Chemical Singapore Pte. Ltd.
1 HarbourFront Place
#06-00 HarbourFront Tower One
Singapore 098633

Credit cards, Speedpass and Speedpass+

For information on our credit, commercial, fleet and gift cards and Speedpass and Speedpass+ mobile app.

Commercial Credit Cards

ExxonMobil Aviation Fuels
Airworld Credit Card Program 
(not available in the U.S. or Canada)   
Inquiries

ExxonMobil Business Card
Program Details / Apply Online
Apply by phone: 1-866-544-3086
Inquiries / Lost or Stolen Card: 1-800-903-9966

Remit Payment:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938

ExxonMobil Fleet
ExxonMobil Universal Card

Program Details / Apply Online
Apply by phone: 1 800-627-3427
Inquiries / Lost or Stolen card: 1-800-624-5140

Remit payment:
ExxonMobil Fleet Card
Fleet Services
P. O. Box 5727
Carol Stream, IL 60197-5727

Consumer Cards

ExxonMobil Personal Card
ExxonMobil Preferred Card

Program Details / Apply Online
Apply by phone: 1-866-379-1010
Inquiries / Lost or Stolen Card: 1-800-344-4355

Remit payment:
ExxonMobil
Processing Center
P.O. Box 688938
Des Moines, IA 50368-8938

ExxonMobil Gift Cards Gift 
Card Information
Or phone: 1-866-462-8646

Speedpass 
Program Details / Apply Online
Inquiries: 1-87-SPEEDPASS (1-877-733-3727)

Speedpass+ Mobile App 
Program Details
Inquiries: 1-800-243-9966

Crude oil sales

The crude oil group is responsible for marketing ExxonMobil's global production of crude oil and condensates.

For crude oil production and assay information please visit the ExxonMobil crude oil website.

To contact us about purchasing ExxonMobil's crude oil, please contact the following regional offices:

Americas
ExxonMobil Sales & Supply LLC
22777 Springwoods Village Parkway
Spring, Texas 77389

Europe
ExxonMobil Sales & Supply LLC (UK Branch)
ExxonMobil House
Ermyn Way
Leatherhead, KT22 8UX
England

Asia Pacific
ExxonMobil Asia Pacific Pte Ltd
18 Pioneer Road
Singapore 628498

Fuels and lubricants

As a global supplier, ExxonMobil Fuels & Lubricants (F&L) has a history of developing and delivering high-performance lubricants, and supporting you in implementing sound lubrication practices to help extract peak performance and maximum value.

Our F&L sales organization is made up of highly skilled professionals with industry and sector expertise to help your business. Whether selling Mobil 1 to consumers in retail, helping your fleet extend vehicle drain intervals, or looking to improve the production run time of your paper mill or the productivity of your windmills, our sales representatives understand the challenges industries face and are ready to ensure the lubricants part of your business equation is optimized.

Furthermore, our knowledgeable Field Engineering Services team supports you in the implementation of programs and practices that help enhance operations and streamline maintenance practices. We offer unsurpassed industry expertise, programs, and tools to support you. We also work with ExxonMobil authorized distributors to help enhance their success in supporting the sales and service of our lubricant brands to end customers.

To contact us, please call one of our customer support centers listed below. (Note: If country of interest is not listed, please contact the nearest country center, utilize the distributor locator, or use the contact us form to send an email by clicking on the Talk to an expert button).

International Marine

Europe/Africa/Middle East
+42023 9000689

Asia Pacific
+86 21 2407 6464

Americas
+1 800 662 4524

Asia Pacific

Southeast Asia
+66 2 204 5340

North Asia
+86 21 2407 6464

India
+91 124 421 7070

Americas

Americas Aviation
1 888 299 2883

Canada
1 888 968 3776

USA
1 800 582 3645

Latin America

Mexico
01 0800 907 3900

Peru
0800 1 0710

Columbia
01 800 091 1155

Argentina
0800 5553776

Europe

Finland
00800 92009

France
00800 970029

Germany
00800 8911101

Italy
00800 949 425

Norway
00800 40963

Poland
00800 4411 560

Russia
007 495 232 2223

Sweden
00200 810304

Turkey
00800 4488 20996

UK
00800 0857421

Africa/Middle East

Egypt
+202 27916500

Nigeria
+234 1 2801780

ExxonMobil

Technical product information
Material Safety Data Sheets (MSDS)
Product Data Sheets (PDS)

Investors contacts

General contacts

For general inquiries (not related to bonds), please call +1 972-940-6000.

Bondholder contacts

For inquiries related to bonds, email us, or write to:

Exxon Mobil Corporation
Treasurer's Department — Planning and Financial Markets
Attn: Bondholder Services
5959 Las Colinas Blvd
Irving, TX 75039-2298

Shareholder contacts

For inquiries relating to stock transfer, stock purchase, dividend reinvestment, dividend payment, direct deposit of dividends, address change or other account-related items, please write or call:

1-800-252-1800 (within the U.S. and Canada)
1-781-575-2058 (outside the U.S. and Canada)

ExxonMobil Shareholder Services
c/o Computershare
P.O. Box 505000
Louisville, KY, 40233

Or, alternatively, go to online support.

Dividend information and current/historical stock price information is available on our website.

Investor relations contacts

Institutional shareholder

If you are an institutional investor, please call +1 972-940-6724.

Individual shareholder

If you are an individual investor, please call +1 972-940-6715.

Email us

Marine fuels and lubricants

Get in touch with our customer service teams and technical help desk professionals for help with sales, ordering and technical inquiries.

Contact your nearest office using the details on our website.

Media contacts

Corporate Media — Dallas, Texas
ExxonMobil media relations contacts will answer news media inquiries only: +1 972-940-6007

Operations Media — Houston, Texas
Call +1 832-625-4000 for inquiries concerning:

  • Upstream: exploration, development and production of oil and natural gas and natural gas marketing
  • Downstream: refining, supply, manufacturing and marketing of petroleum products such as motor, aviation and marine fuels and lubricants
  • Chemical: petrochemical products such as rubber, plastics, solvents, olefins and aromatics and their applications

North America
Eastern Canada: +1 902-490-9700
Western/Northern/Central Canada: +1 587-476-7010
Alaska: +1 907-564-3734

Latin America
Brazil: +55 21-3986-7700
Argentina: +54 11-5274-6088 or +54 11-5274-6309
Mexico: +52 55-5125-0700
Guyana: +1 832-625-4000 (use the Houston, TX media contact number for inquiries)

Europe
All inquiries: +44 1372-22-2261 or +44 1372-22-2274

Asia Pacific
Australia: +61 39261-0022
Indonesia: +62 21-5798-6299
Malaysia: +60 3-4815-2484 or +60 3-4815-2289
Singapore: +65 6885-8275

Africa
Angola: +244 333-058 ext. 2201
Chad/Cameroon: +44 207-07-41439 or +44 207-07-41414
Equatorial Guinea: +1 713-656-4376
Nigeria: +234 1-262-1726 or +234 1-262-1640 ext. 2086

Russia/Caspian
Azerbaijan: +994 12-982-460 or +1 713-767-9307
Kazakhstan: +7 3272-503-002
Moscow: +7 495-980-5650
Sakhalin: +7 4242-726732 or +7 4242-727160

Middle East
Qatar: +974 4497-8467
Saudi Arabia: +966 1-273-8425

Resources
News releases or to receive news releases by email
Company publications
General information about the Company

Service station customer-related inquiries

For decades, Esso, Exxon and Mobil have provided reliable and trusted fuels that not only meet, but exceed customer confidence and expectations.

At home or on the move, quality performance is at the heart of every product we sell. We are proud of our longstanding reputation for excellence in our industry and will continue to anticipate and meet the growing needs of consumers.

In many countries, including the United States, the majority of our branded services stations are owned and operated by independent businesses that set their own operating practices and procedures. We have impressed upon our branded wholesalers and their resellers the importance of providing prompt, courteous and reliable service to the motoring public at all times.

In the event of a customer concern, we suggest that you contact the store manager directly for prompt handling by filling out the “Station experience” form. Please specify the name/location of the station so we can address appropriately.

Contact us by phone:
North America Customer Care
1-800-243-9966

Speakers Coalition

We value our relationships with our many external stakeholders and have established an educational outreach program aimed at increasing dialogue with civic, service, educational and professional organizations.

Through the ExxonMobil Speakers Coalition Program, senior managers and employees deliver presentations on a number of topics, ranging from our commitment to corporate citizenship to our Outlook for Energy, from a detailed look at our company to some of the key issues facing our industry.

If you are interested in having a speaker from the program address your organization, we encourage you to complete the form below. Due to a high volume of requests for speakers, we are unable to respond to all requests but we will consider all requests and will use the contact information provided to follow up if a speaker is available.

Request a speaker

Supplier diversity

Background on ExxonMobil's Supplier Diversity Program

ExxonMobil values its diverse workforce and works to promote a diverse supply chain. In the United States, we have cultivated diversity across our supply chain through our supplier diversity program for more than 40 years. ExxonMobil's supplier diversity program is a proactive business process to provide diverse suppliers access to purchasing opportunities.

Our supplier diversity program focuses on the following diverse classifications: minority-owned businesses; women-owned businesses; small businesses; lesbian-, gay-, bisexual- and transgender-owned businesses; veteran-owned businesses; service-disabled veteran-owned businesses; and businesses owned by people with disabilities.

To be awarded ExxonMobil business, as with any supplier, diverse suppliers must meet ExxonMobil's standard qualification requirements including technical, operational and safety standards. ExxonMobil Supplier Expectations, a set of guidelines that outlines our expectations of suppliers inclusive of human rights, can be viewed here.

For more information about ExxonMobil’s commitment to supplier diversity, including information about our Tier 2 program, please see “Promoting supplier diversity” in our Sustainability Report

Supplier Diversity Registration

If you are a diverse supplier, we recommend you register with CVM Solutions Supplier Registration by clicking here. If there is an immediate need for your goods or services you could be contacted quickly. You may be contacted either by Global Sustainable Procurement / Supplier Diversity or directly by a Contracts or Category Manager. If there is no immediate need, bid or negotiation, your information will remain documented until there is an opportunity in your area.

Related content

Business solicitation and recruiting scams

ExxonMobil does not use social media, unsolicited email or written correspondence to request an advance fee to conduct business, nor does it use recruiting or placement agencies that charge candidates an advance fee of any kind.

Contact us Article Sept. 4, 2018