Hurricane and severe weather employee resource center

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As we prepare for the Atlantic hurricane season, ExxonMobil stands ready to assist affected employees with a variety of resources. If you've been impacted by severe weather, please review the following information to learn more about what options may be available to you.

Hurricane support

This information summarizes the programs that the Company has in place to address employee short-term personal needs arising as a direct result of a hurricane situation. In the event of a hurricane, as events take place, this information will be updated with the new information should additional provisions be added.
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Key contacts

Finding a health care provider
Aetna 1-800-255-2386
Cigna 1-800-818-9440
Cigna International 1-800-441-2668

Prescriptions supply
Express Scripts 1-800-695-4116
Cigna 1-800-818-9440
Cigna International 1-800-441-2668

Eyeglasses/contact lenses replacement
Spectera 1-877-303-2415
Cigna International 1-800-441-2668

Confidential counseling & referral services (EHAP)
Magellan 1-800-442-4123 (24x7)

Financial Planning Assistance
Ernst & Young 1-866-966-1337

Update your emergency contact information to facilitate notifications
https://idm.na.xom.com (goto/IDM)

Emergency hotline (only in event of hurricane situation)
TBD

Resources

Federal flood resources

FEMA
FEMA Get Assistance
FEMA Contacts - 1-800-621-3362; 6 a.m. to 10 p.m. CT, 7 days a week
Filing a Flood Claim

Help with recent hurricanes

FEMA Recovery Centers
Disaster survivors can visit any local FEMA center for assistance. To find your closest recovery center, visit www.fema.gov/DRC.  If possible, homeowners, renters and businesses should register with FEMA before visiting a recovery center. Eligible residents may register for assistance the following ways:

  • Online at DisasterAssistance.gov.
  • Call 800-621-3362 (voice, 711/VRS-Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).
  • Via the FEMA app, available for Apple and Android mobile devices. To download, visit: fema.gov/mobile-app.

The following information is helpful when registering:

  • Address of the location where the damage occurred (pre-disaster address)
  • Current mailing address
  • Current telephone number
  • Insurance information
  • Total household annual income
  • Routing and account number for checking or savings account (this allows FEMA to transfer disaster assistance funds directly into a bank account)
  • A description of disaster-caused damage and losses

Help for those without flood insurance

  • For affected properties in a declared federal disaster area, the first step is registering with FEMA. You can call 1-800-621-FEMA or visit www.disasterassistance.gov to sign up. The sooner you register, the better.
  • DisasterAssistance.gov also has a "Find Assistance" tool to help you move forward after a flood. The list includes a section on what financial assistance is available. On that page, scroll to the “Your Finances, Job and Insurance” section for more info on various types of assistance available.
  • The Small Business Administration provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.

Community disaster relief resources

United Way affiliate agencies stand ready to provide additional resources and support to those throughout the Greater Houston area affected by severe weather.

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