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Contact information

We work around the clock, 365 days a year, to ensure that we meet the demands of our customers, follow through on our commitment to safety and continually engage partners in the Beaumont community.

Get updates about planned maintenance and emergencies, or contact us with immediate concerns at the following phone numbers:

Operational Updates

Residents can call the Southeast Texas Alerting Network (STAN) toll-free at any time to listen to important alerts and notifications. You can also sign-up for alerts at or 1-877-843-7826 (1-877-THE-STAN)

Beaumont Operations


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