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Tanker at Baytown Refinery

Contact information

We are working around the clock, 365 days a year, to ensure that we meet the demands of our customers and our commitment of safety and partnership to our local Baytown and Mont Belvieu communities, follow through on our commitment to safety and engage our partners in the Baytown and Mont Belvieu communities.

For updates on planned tests or maintenance, as well as emergency information about an industrial facility in the Baytown area, please call the Community Awareness Emergency Response (CAER) line at 281-476-CAER (2237) or visit

If you have an immediate concern regarding the ExxonMobil Baytown area, please call our Site Shift Superintendent’s office at 281-834-5303.