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ExxonMobil is working to limit the disruption of fuel supplies in regions affected by Hurricanes Irma and Harvey.

Sept. 15, 2017

Fuel supplies in Texas and Florida

As the Baytown and Beaumont refineries work to return to normal operations, ExxonMobil is taking steps to bring in gasoline, diesel and jet fuel from other regions to supplement Gulf Coast production and help ensure a reliable supply to our customers. As a consequence, all ExxonMobil product pipelines and ExxonMobil product terminals have been resupplied. Customer resupply conditions in major Texas metropolitan areas are returning to normal.

In Florida, all of the terminals and ports ExxonMobil utilizes have safely re-opened after closures caused by Hurricane Irma. ExxonMobil service stations are steadily re-opening, and we continue to monitor and improve regional fuel supply situations.

Sept. 8, 2017

ExxonMobil is taking several steps to ensure our customers in the southeast U.S. are well supplied with gasoline ahead of Hurricane Irma. These include bringing in additional supplies from outside the impacted region and re-directing our customers to alternative fuel terminals.

We are also continuing to support state trade associations working with state agencies regarding emergency waivers of certain fuel standards to help ensure that adequate supplies of fuel are available.

Further, we have plans in place to ensure that emergency responders and other essential service providers requesting fuel are given priority after the storm passes.

We do not condone unlawful price gouging, and take allegations about the practice very seriously. If you see something you consider price gouging, immediately report it to the proper authorities. 

Sept. 2, 2017

We are working with our independent distributors and wholesale fuels customers to help meet consumer demand for fuel. Efforts are underway to transport refined products from unaffected regions to communities and customers in the most severely impacted markets. The company is working to reestablish normal operations and replenish fuel supplies as safely and quickly as possible. 

We have given our distributor customers in the impacted area the flexibility to deliver Exxon- or Mobil-branded fuel to stations of other brands that may be out of product to maximize the number of service stations that have gasoline during this recovery period.

We are delaying scheduled maintenance at other ExxonMobil refineries so they can continue making gasoline and diesel to relieve the supply situation and also to free up people and equipment to help with the restart of affected Texas facilities. Workers from Joliet, Baton Rouge and Billings are being deployed to Baytown and Beaumont to help restore operations as safely and quickly as possible.

We are working cooperatively with federal and state agencies to address fuel needs and related national and state specifications.  ExxonMobil supports state trade associations working with state agencies regarding emergency waivers of certain fuel standards to help ensure that adequate supplies of fuel are available around the country.

Sept. 1, 2017

  • Houston trucks on road
    Perspectives blog
    Withstanding the storm to fuel America's needs

    Jerry Wascom, President, ExxonMobil Refining & Supply Company
    Sept. 1, 2017: Hurricane Harvey was an historic storm that hit my city of Houston and communities throughout this region especially hard.  Family, friends and neighbors are struggling to recover from the record rains.  Americans nationwide are also feeling the impact, including at the pump.

Efforts are underway to transport refined products from unaffected regions to communities and customers in the most severely impacted markets.

The company is working to reestablish normal operations and replenish fuel supplies as safely and quickly as possible.

On Friday, the first trucks began loading at our re-opened Houston fuel terminals, which had been closed since Monday. They will stay open 24 hours a day for as long as necessary to help move supplies to customers. They are also setting aside fuel for first responders.

In the meantime, consumers are encouraged to be conservative with fuel use to help preserve supplies for first responders and other critical users.

Houston terminal truck

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