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Managing community engagement


Understanding and addressing the interests of communities where we operate is critical to maintaining a sustainable business. ExxonMobil’s multifaceted approach to engaging with communities helps us create and sustain productive relationships with the communities near our areas of operation.

Our approach

We work in communities all over the world, each with their own unique cultures, needs and sensitivities. In all cases, we maintain our corporate-wide commitment to responsibly managing our social and environmental impacts, upholding respect for human rights and making social investments by tailoring our engagement efforts to individual communities.

Performance and initiatives 

Up Close: Social outreach to support local fishermen in Indonesia and Malaysia

ExxonMobil’s offshore platforms and related facilities in Indonesia and Malaysia are located near areas frequently visited by local fishermen. Social outreach efforts in both countries reduce the potential risks of fishing near oil and gas operations.

For example, in 2016, ExxonMobil Exploration and Production Malaysia Inc. joined the Malaysian Maritime Enforcement Agency to engage local members of a village in Terengganu, Malaysia, where fishermen represent around 40 percent of the population. The initiative, known as Sahabat Maritim or Maritime Mate, consisted of a two-day outreach program designed to increase safety awareness and strengthen relationships with members of the local community.

Community engagement activities included a “gotong-royong” — or voluntary community clean-up — to refurbish the local jetty where fishermen can dock or moor their boats. ExxonMobil volunteers also distributed educational brochures that illustrate the 500-meter restricted zone around platforms, conducted a series of talks and exhibitions on safely fishing near offshore operations and provided attendees with life jackets. In response to Sahabat Maritim and other such education initiatives, the number of fishing vessel encroachments at our platforms in the region has been reduced by almost 60 percent in the last three years.

  • Sukiman Mohamed

    Public and government affairs manager, ExxonMobil Malaysia 
    "This Sahabat Maritim program achieves our Operations Integrity Management System objective of building community awareness among our key stakeholders and managing risk to ensure operations integrity."

Photo — Sahabat Maritim participants engaging with Malaysia Maritime Enforcement Agency officials about community safety.